DELIVERY INFORMATION

Once your order has been prepared, you will receive a shipping confirmation email with tracking details.

All orders are shipped with tracked delivery via UPS.

DELIVERY COSTS & TIMES

EUROPEAN UNION & UK

Standard Delivery

  • 7€
  • 2-4 working days
  • Free on orders over 150€
  • Tracked UPS Standard delivery

Express Delivery

  • 15€
  • 1-2 working days
  • Tracked UPS Express delivery
REST OF EUROPE

Express Delivery

  • 15€
  • 1-3 working days
  • Free on orders over 200€
  • Tracked UPS Express delivery
INTERNATIONAL

Express Delivery

  • 25€
  • 2-4 working days
  • Free on orders over 250€
  • Tracked UPS Express delivery

SHIPPING

WHEN WILL MY ORDER BE SHIPPED?

Orders are usually dispatched within 1–3 working days.

If there is any delay related to production or shipping, we will contact you directly.

CAN I TRACK MY ORDER?

Yes — all orders include tracking.

Once your order has shipped, you will receive a confirmation email with your tracking information.

WHERE DO YOU SHIP FROM?

NKV Atelier operates between Spain and Hungary.

Orders may be shipped from either location depending on availability and logistics.

DO YOU SHIP TO PICK-UP LOCATIONS?

At the moment, we only offer delivery to residential or business addresses.

CUSTOMS & DUTIES

Orders shipped outside the European Union may be subject to customs duties, taxes or import fees depending on local regulations. 

These charges are determined by local customs authorities and are the responsibility of the customer.

For more information, we recommend contacting your local customs office before placing an order.

DELIVERY NOTES

Estimated delivery times are provided as guidelines and may vary during busy periods, customs processing or international transit delays.